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Frequently Asked Questions

 

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  • The Notice has been posted for the benefit of potential members of the Settlement Class. If you are uncertain about whether you are a member of the Settlement Class, you may contact the Settlement Administrator at 888-995-0207.

    The Notice has been posted because members of the Settlement Class have a right to know about the proposed settlements of a class action lawsuit in which they are class members, and about all of their options, before the Court decides whether to approve the Settlements. If the Court approves the Settlements, and after objections or appeals relating to the Settlements are resolved, the benefits provided by the Settlements will be available to members of the Class.

    The Notice explains the lawsuits, the Settlements, your legal rights, what benefits are available, who is eligible for them, and how to get them. A full copy of the Settlement Agreements may be viewed on the Important Documents page. The Notice contains only a summary of the Settlements.

    The Court in charge of the Settlements with Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and Baird & Warner is the United States District Court for the Western District of Missouri. The case before this Court is known as Gibson et al. v. National Association of Realtors et al., (W.D. Mo. Case No. 23-CV-788-SRB) (“Gibson”). Umpa v. National Association of Realtors, et al., (W.D. Mo. Case No. 23-cv-0945), was consolidated into Gibson on April 23, 2024. The people who filed this lawsuit are called the Plaintiffs. The people being sued are called the Defendants. Defendants in the Gibson action include large real estate brokerage firms and families of firms, including:

    HomeServices of America @properties William Raveis
    Keller Williams The Real Brokerage  John L. Scott Real Estate
    Compass Realty ONE The Keyes Company
    Exp Realty HomeSmart Illustrated Properties
    Redfin Engel & Völkers Parks Pilkerton
    Weichert Realtors NextHome Crye-Leike
    United Real Estate Exit Realty Baird & Warner
    Howard Hanna Windermere Real Estate One
    Douglas Elliman Lyon Real Estate LoKation Real Estate


    Many Defendants have already settled, and more Defendants may settle in the future. Of these Defendants, the Notice concerns only Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and Baird & Warner.

    Notice of additional settlements is also available on this website by viewing the All Settlements page.

    These Settlements may also release claims against Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and Baird & Warner raised in other lawsuits involving alleged anticompetitive conduct in connection with commissions charged by brokers and agents in residential real estate transactions. Those other lawsuits are discussed further below in response to FAQ 22.

  • The lawsuits claim that Defendants, including Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and Baird & Warner, created and implemented rules that require home sellers to pay commissions to the broker or agent representing the buyer and that caused home sellers to pay total commissions at inflated rates. They also allege that Defendants enforced these rules through anticompetitive and unlawful practices.

    The lawsuits claim that these rules are anticompetitive and unfair, and that they violate antitrust laws. You can read Plaintiffs’ complaints on the Important Documents page. Specifically, the lawsuits allege violations of the Sherman Act (a federal antitrust statute found at 15 U.S.C. § 1 et seq.) among other things. The Sherman Act claims apply to home sales that occurred anywhere in the United States during the Eligible Date Range.

  • Although the Court has authorized notice to be given of the proposed Settlements, the Notice does not express the opinion of the Court on the merits of the claims or defenses asserted by either side of the lawsuit.

    Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and Baird & Warner dispute Plaintiffs’ allegations and deny all liability to Plaintiffs and the Class. On October 31, 2023, a jury found in favor of Plaintiffs against different defendants in an action involving similar claims and allegations: Burnett et al. v. National Association of Realtors, et al., Case No. 19-CV-00332-SRB (Western District of Missouri) (“Burnett”). On November 4, 2024, the Court granted final approval of the Settlements with Defendants Compass, Real Brokerage, Realty ONE, @properties, Douglas Elliman, Redfin, Engel & Völkers, HomeSmart and United Real Estate in the previously consolidated Gibson action.

  • In a class action, one or more people called Class Representatives sue on behalf of other people who have similar claims. The people together are a “Class” or “Class Members.” The consumers who sued Defendants—and all the Class Members like them—are called Plaintiffs. The companies they sued are called the Defendants. One court resolves the issues for everyone in the Class – except for those who choose to exclude themselves from the Class.

    Here, the Court decided that this lawsuit can be a class action for settlement purposes because it preliminarily meets the requirements of Federal Rule of Civil Procedure 23, which governs class actions in federal courts. Specifically, the Court found that: (1) there are numerous people who fit the class definition; (2) there are legal questions and facts that are common to each of them; (3) the Plaintiffs’ claims are typical of the claims of the rest of the Class; (4) Plaintiffs, and the lawyers representing the Class, will fairly and adequately represent the Class Members’ interests; (5) the common legal questions and facts are more important than questions that affect only individuals; and (6) this class action will be more efficient than having individual lawsuits.

  • Although Plaintiffs prevailed at trial against other defendants in the related Burnett action, involving similar claims and allegations, the Court has not ruled in favor of the Plaintiffs or Defendants in this Gibson action. Counsel for the Settlement Class investigated the facts and applicable law regarding Plaintiffs’ claims and Defendants’ defenses, potential issues at trial and on appeal, and the Defendants’ ability to pay. The parties engaged in arms-length negotiations to reach the Settlements. Plaintiffs and Counsel for the Settlement Class believe that the proposed Settlements are fair, reasonable, and adequate, and in the best interest of the Class.

    Both sides agree that by settling, Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and Baird & Warner are not admitting any liability or that they did anything wrong. Both sides want to avoid the uncertainties and expense of further litigation.

  • To be eligible to receive the benefits of the Settlements, you must have: (1) sold a home during the Eligible Date Range; (2) listed the home that was sold on a multiple listing service (“MLS”) anywhere in the United States; and (3) paid a commission to any real estate brokerage in connection with the sale of the home. The Eligible Date Ranges can be found below for the Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and Baird & Warner Settlements.

    You did not need to have sold a home using a Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, or Baird & Warner agent to make a claim.

    What Eligible Date Ranges apply to me?

    Where was my home listed?

    Applicable Date Range

    On an MLS in Alabama, Georgia, Indiana, Maine, Michigan, Minnesota, New Jersey, Pennsylvania, Tennessee, Vermont, Wisconsin, or Wyoming October 31, 2017 through February 26, 2025
    On an MLS in Arkansas, Kentucky, or Missouri October 31, 2018 through February 26, 2025
    On an MLS anywhere in the United States other than the states listed above. October 31, 2019 through February 26, 2025
  • You are a part of the Settlement Class if you: (1) sold a home during the Eligible Date Range; (2) listed the home that was sold on a multiple listing service anywhere in the United States; and (3) paid a commission to a real estate brokerage in connection with the sale of the home. More information about the Eligible Date Range for each Settlement can be found in each Settlement Agreement on the Important Documents page.

    If you are uncertain as to whether you are a member of the Settlement Class, you may contact the Settlement Administrator at 888-995-0207 to find out.

  • If you are a member of the Settlement Class, you are eligible to receive a benefit under the Settlements.

    The Settling Defendants named here have agreed to pay over $8 million into a settlement fund: Keyes and Illustrated ($2.4 million), NextHome ($600,000), John L. Scott ($1 million), LoKation ($925,000), Real Estate One ($1.5 million), and Baird & Warner ($2.2 million). The current value of all settlements with these and other Defendants is over $1 billion. The settlement fund will be distributed to qualifying Settlement Class Members who submitted an approved claim form, after any awarded attorneys’ fees, expenses, settlement administration costs, and service awards have been deducted. Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and Baird & Warner have also agreed to implement Practice Changes and provide Cooperation. You can learn more about the Practices Changes and Cooperation in the Settlement Agreements, which are available on the Important Documents page.

  • Note: If you submitted a claim form in this case for a prior settlement with other Defendants through this website, you did not need to submit another claim form. With one claim form, you will receive your share of each settlement that you are eligible for. If you sold more than one home during the relevant time period, you should have submitted a separate claim form for each home sale transaction.

    To receive a benefit, a Settlement Class Member have submitted a claim form with information pertaining to and/or evidence of your home sale and commissions paid to the Notice and Claims Administrator. The Notice and Claims Administrator will be responsible for reviewing all claim forms and evidence of purchase to determine whether a claim is an approved claim. The Notice and Claims Administrator will reject any claim that is not: (a) submitted timely and in accordance with the directions on the claim form, the provisions of these Settlement Agreements, and the Preliminary Approval Order; (b) fully and truthfully completed by a Settlement Class Member or their representative with all of the information requested in the claim form; and (c) signed by the Settlement Class Member. Claims that cannot be confirmed by the Settlement Administrator may be subject to challenge, nonpayment, or a reduced share of the available funds.

    The deadline to file a claim passed on May 9, 2025. While you can choose to submit a claim, there is no guarantee it will be accepted. You can submit a claim form on this website, or by printing the claim form from the Important Documents page and returning it to the Settlement Administrator via mail or email.

    Gibson,et al. v. The National Association of Realtors, et al.
    c/o JND Legal Administration
    PO Box 91479
    Seattle, WA 98111

    Email: info@RealEstateCommissionLitigation.com

  • The Court will hold a final Fairness Hearing at 1:30 PM on June 24, 2025, in the United States District Court for the Western District of Missouri, 400 E. 9th St., Courtroom 7B, Kansas City, Missouri 64106, to decide whether to finally approve the Settlements. If the Settlements are approved, there may be appeals. Payments to members of the Settlement Class will be made only if the Settlements are approved and after any claims period and appeals are resolved. This may take some time, so please be patient.

  • Upon the Court’s approval of the proposed Settlements, all members of the Settlement Class who did not exclude themselves (as well as their representatives) will release Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and Baird & Warner (and their affiliates, subsidiaries, franchisees, employees, and certain others as specified in the Settlement Agreements).

    All members of the Settlement Class who did not exclude themselves will release claims whether known or unknown that they ever had, now have, or hereafter may have and that have accrued as of the date of preliminary approval of the Settlements arising from or related to the Released Claims. “Released Claims” means any and all manner of claims regardless of the cause of action arising from or relating to conduct that was alleged or could have been alleged in the Actions based on any or all of the same factual predicates for the claims alleged in the Actions, including but not limited to commissions negotiated, offered, obtained, or paid to brokerages in connection with the sale of any residential home. The release does not extend to any individual claims that a Class Member may have against his or her own broker or agent based on a breach of contract, breach of fiduciary duty, malpractice, negligence or other tort claim, other than a claim that a Class Member paid an excessive commission or home price due to the claims at issue.

    This release may affect your rights, and may carry obligations, in the future. To view terms of the release, review the Settlement Agreements, which are available on the Important Documents page.

  • If you did not want a payment from the Settlements, and you wanted to keep the right to sue or continue to sue Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and Baird & Warner and affiliated entities on your own about the legal issues in this case, then you must have taken steps to get out. This is called excluding yourself—or is sometimes referred to as opting out of the Settlement Class.

  • The deadline to exclude yourself from the Settlements with Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and/or Baird & Warner passed on May 9, 2025. 

  • No. Unless you excluded yourself, you gave up any right to sue Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and/or Baird & Warner and their Released Parties for the claims that the Settlements resolve. If you have a pending lawsuit against Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, Baird & Warner, their Released Parties, or certain affiliated entities such as MLSs or small brokers, speak to your lawyer in that case immediately. You may have had to exclude yourself from this Class to continue your own lawsuit. The exclusion deadline passed on May 9, 2025.

  • No. If you excluded yourself as to the Settlements with Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and/or Baird & Warner, you should not have filed a claim to ask for any money. If you excluded yourself only as to some of these Defendants, you could still ask for money from the Settlements with other Defendants. If you excluded yourself as to Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and/or Baird & Warner, you may sue, continue to sue, or be a part of a different lawsuit against these Defendants.

  • The Court decided that the law firms Ketchmark and McCreight P.C.; Williams Dirks Dameron LLC; Boulware Law LLC; Hagens Berman Sobol Shapiro LLP; Cohen Milstein Sellers & Toll PLLC; and Susman Godfrey LLP, are qualified to represent you and all other Settlement Class Members. These lawyers are called “Class Counsel.” You will not be charged for these lawyers. They are experienced in handling similar cases against other entities. More information about the law firms, their practices, and their lawyers’ experience is available at: www.kansascitylawoffice.com, www.williamsdirks.com, www.boulware-law.com, www.hbsslaw.com, www.cohenmilstein.com, and www.susmangodfrey.com.

    Class Counsel represent the interests of the Settlement Class. You may hire your own attorney to advise you, but if you hire your own attorney, you will be responsible for paying that attorney’s fees.

  • Class Counsel asked the Court for attorneys’ fees, in an amount not to exceed one-third (33.3%) of the settlement fund, plus out-of-pocket expenses incurred during the case. The Court may award less. Class Counsel will also seek compensation for each current and/or former class representative in the action captioned Gibson.

    Class Counsel made their request for attorneys’ fees, costs, and service awards on March 26, 2025 and that request is on the Important Documents page.

    Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and Baird & Warner will pay the fees and expenses that the Court awards from the settlement fund. You are not responsible for any fees or expenses that the Court awards.

  • You could have told the Court that you don’t agree with any or all Settlements or some parts of them.

  • The deadline to object to the Settlement with Keyes, Illustrated, NextHome, John L. Scott, LoKation, Baird & Warner, and/or Real Estate One passed on May 9, 2025.  Any member of the Settlement Class who did not file and serve an objection in the time and manner described in the Notice will not be permitted to raise that objection later. 

    If you sent an objection, you may need to personally appear at the Fairness Hearing on June 24, 2025, or your objection may be waived. Please check the settlement website and/or Court docket for the Court’s instruction.

  • Objecting is simply telling the Court that you don’t like something about the Settlements. You could object to a Settlement only if you stayed in it. Excluding yourself is telling the Court that you do not want to be part of a Settlement. If you excluded yourself, you had no basis to object because the Settlement no longer affects you.

  • There will be a final Fairness Hearing to consider approval of the proposed Settlements, at 1:30 PM on June 24, 2025 at the United States District Court for the Western District of Missouri, 400 E. 9th St., Courtroom 7B, Kansas City, Missouri 64106. The hearing may be postponed to a later date without further notice. Any such postponements will be posted on the Court docket and/or this website. The purpose of the hearing is to determine the fairness, reasonableness, and adequacy of the terms of the Settlements, whether the Settlement Class is adequately represented by the Plaintiffs and Class Counsel, and whether an order and final judgment should be entered approving the proposed Settlements. The Court will also consider Class Counsel’s application for an award of attorneys’ fees and expenses, and any class representative service awards.

    If you did not object to the Settlements, you will be represented by Class Counsel at the Fairness Hearing unless you choose to enter an appearance in person or through your own counsel. The appearance of your own attorney is not necessary to participate in the Fairness Hearing. If you sent an objection, you may need to personally appear at the Fairness Hearing on June 24, 2025, or your objection may be waived. Please check the settlement website and/or Court docket for the Court’s instruction.

  • If you did not object, you do not need to come to the hearing. Class Counsel will represent the Settlement Class at the Fairness Hearing, but you are welcome to come at your own expense. You may also pay your own lawyer to attend if you wish. If you sent an objection, you may need to personally appear at the Fairness Hearing on June 24, 2025, or your objection may be waived. Please check this website and/or Court docket for the Court’s instruction.

  • Your Notice of Intention to Appear must have been postmarked no later than May 9, 2025, and sent to the Clerk of the Court, Class Counsel and Counsel for Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, and Baird & Warner at the addresses in FAQ 17. You cannot speak at the hearing if you excluded yourself.

  • In addition to Gibson, there are numerous other class actions involving similar claims, including: Keel, et al. v. Washington Fine Properties LLC, et al., Case No. 4:25-cv-00055-FJG (W.D. Missouri); Burnett et al., v. National Ass'n of Realtors et al., Case No. 19-CV-00332-SRB (W.D. Missouri); Moehrl et al., v. National Ass'n of Realtors et al., Case No. 1:19-cv-01610 (N.D. Illinois); Batton v. NAR, Case No. 1:21-cv-00430 (N.D. Ill.); Batton v. Compass, Case No. 1:23- cv-15618 (N.D. Ill.); Burton v. NAR, Case No. 7:23-cv-05666-JD (D.S.C.); QJ Team, LLC and Five Points Holdings, LLC v. TAR, Case No. 4:23-cv-01013 (E.D. Tx.); March v. REBNY, Case No. 1:23-cv-09995 (S.D.N.Y.); 1925 Hooper LLC v. NAR, Case No. 1:23-cv-05392-SEG (N.D. Ga.); Kay v. West Penn Multi-List, Inc., Case No. 2:23-cv-2061 (W.D. Pa.); Grace v. NAR, Case No. 3:23-cv-06352 (N.D. Cal.); Masiello v. Arizona Association of Realtors, Case No. 2:24-cv-00045 (D. Ariz.); Tuccori v. At World Properties, LLC, Case No. 2:24-cv-00150 (N.D. Ill.); Whaley v. Arizona Association of Realtors, Case No. 2:24-cv-00105 (D. Nev.); Fierro v. National Association of Realtors, Case No. 2:24-cv-00449 (C.D. Cal.); Friedman v. REBNY et al., Case No. 1:23-cv-00405 (S.D.N.Y.); Willsim Latham v. MetroList, Case No. 2:24-cv-00244 (E.D. Cal.); Jensen v. National Ass’n of Realtors et al, Case No. 2:24-cv-00109 (D. Utah); Peiffer v. Latter & Blum Holding, LLC, et al., Case No. 2:24-cv-00557 (E.D. La.); Wang v. National Ass'n of Realtors et al., Case No. 1:24-cv-02371 (S.D.N.Y.); Jutla v. Redfin Corporation, 2:24-cv-00464 (W.D. Wash.); Burton v. Bluefield Realty, Case No. 7:24−cv−01800-JDA (D.S.C.); 1925 Hooper LLC v. Watson Realty Corp., Case No. 3:24-cv-00374 (M.D. Fla.); Wallach v. Silvercreek Realty Group LLC, Case No. 1:24-cv-3356 (N.D. Ill.); Lutz v. HomeServices of America, Inc., et al. 4:24-cv-10040-KMM (S.D. Fla.); Davis v. Hanna Holdings, Inc. 2:24-cv-02374 (E.D. Pa.); Hartz v. Real Estate One, Inc., Case No. 1:24-cv-03160 (N.D. Ill.); Maslanka, et. al. v. Baird & Warner, Inc., Case No. 1:24-cv-02399 (N.D. Ill.); among others.

    The Settlements may release claims against Keyes, Illustrated, NextHome, John L. Scott, LoKation, Real Estate One, Baird & Warner, and their Released Parties, asserted on behalf of members of the putative classes in those cases. But the Settlements may not release claims against other Defendants in those cases. If you are a member of a putative class in any other cases involving similar claims, you may have additional rights to participate in or exclude yourself from ongoing litigation or settlements in those cases.

  • The Notice is only a summary. For a more detailed statement of the matters involved in the lawsuit or the Settlements, you may refer to the papers filed in this case during regular business hours at the office of the Clerk of Court, United States District Court for the Western District of Missouri, 400 E. 9th St, Kansas City, Missouri 64106: Gibson, et al. v. The National Association of Realtors, et al., Case No. 23-CV-788-SRB. The full Settlement Agreements and certain pleadings filed in the cases are also available on this website under the Important Documents page or can be requested from Class Counsel, identified in FAQ 15 or from the Settlement Administrator, with the contact information provided in FAQ 9.

For More Information

Visit this website often to get the most up-to-date information.

Mail
Real Estate Commission Litigation Settlements
c/o JND Legal Administration
PO Box 91479
Seattle, WA 98111